Warranty & Guarantee
Rellivo™ Warranty & Guarantee
Every Rellivo™ DeepRelief device is protected by our 2-year replacement warranty — so you can use it daily with complete peace of mind.
If anything doesn’t feel right, we’ll replace your device quickly — no stress, no hassle.
What this warranty covers:
✔ Manufacturing defects
✔ Device stops working under normal use
What this warranty does NOT cover:
✘ Damage caused by misuse or accidents
✘ Normal wear and tear
If you experience any issue, simply contact our support team and we’ll take care of it as quickly as possible.
How it works:
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Contact our support team with your order details
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Describe the issue (photos/videos may help speed things up)
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We’ll arrange a replacement if the issue is covered
Your comfort matters — and we stand behind every Rellivo™ device.