Warranty & Guarantee

Rellivo™ Warranty & Guarantee

Every Rellivo™ DeepRelief device is protected by our 2-year replacement warranty — so you can use it daily with complete peace of mind.

If anything doesn’t feel right, we’ll replace your device quickly — no stress, no hassle.


What this warranty covers:

✔ Manufacturing defects
✔ Device stops working under normal use


What this warranty does NOT cover:

✘ Damage caused by misuse or accidents
✘ Normal wear and tear


If you experience any issue, simply contact our support team and we’ll take care of it as quickly as possible.


How it works:

  1. Contact our support team with your order details

  2. Describe the issue (photos/videos may help speed things up)

  3. We’ll arrange a replacement if the issue is covered


Your comfort matters — and we stand behind every Rellivo™ device.